Close and contain
Use clean, food-appropriate containers with lids that close securely. Place containers upright in a stable secondary bag or carrier.
- Do not overfill containers.
- Separate hot and cold items where practical.
- Use leak-resistant secondary containment.
Make it carryable
The founder-driver must be able to carry the package safely with ordinary handling. Final weight, dimension and container-count limits will be configured by service area.
Describe special handling
Tell the driver what they need to know—such as keep upright—without including sensitive medical or relationship information in the package description.
Items needing a policy
Temperature-controlled, highly perishable, leaking, opened, fragile, alcoholic, regulated or otherwise prohibited items must not be accepted until a reviewed policy explicitly allows them.