Do not send
A quote does not mean every item is eligible. Cookito may decline any item that is dangerous, illegal, leaking, unsecured, or unsuitable for ordinary delivery handling.
- Alcohol, cannabis, controlled substances, and tobacco.
- Weapons, hazardous materials, and illegal goods.
- Cash, high-value items, live animals, and human remains.
- Items requiring specialized temperature control or handling.
Packaging and disclosure
Give a truthful general description and follow the packaging guide. Keep contents secure and do not ask a driver to handle suspicious, unsafe, or leaking packages.